Help

Technical help


Please use the form below to submit a ticket to the Learning Technology helpdesk for Blackboard or iPad problems. If you require assistance from the IT department for IT related issues such as computer, connectivity or projector issues, please call 269-5956 or email helpdesk@mnps.org. Required fields are marked with

communication help


MNPS Virtual School is committed to providing timely communication (i.e., 24 hour response to questions submitted via phone, text, email, or within the course). If the v-teacher or personnel at MNPS Virtual School has not honored this commitment, please let us know. We are committed to resolving all communication challenges you may be encountering. Please complete the information below so we can help you navigate this hurdle.  

v-patron care center


Virtual School is committed to providing timely answers to your questions and concerns. To better serve our v-students and families, most questions and and/or concerns may be answered via our v-Patron Care Center. 

To have your question or concern addressed, please complete the below v-Patron Care Form below.  Upon submission, you will receive a timely response from the appropriate Virtual School staff member. All forms are answered within 24 hours with the exception of Sundays, district breaks, and holidays.